Frequently Asked Questions
We collected some of the most common questions we receive. If you still
need help please reach out through the chat, or by filling out this form. Thank you!
What is Lee Laa Lou?
We are a company dedicated to offering a diverse range of Hebrew-language educational materials. Our original products and curated selection includes curricula, activities, workbooks, teaching supplies,
books, and more, all crafted by various educators and creators.
We provide tailored resource that are innovative and interactive to
empower educators while making Hebrew learning a joyful and enriching
experience.
How do I make a purchase?
Browse our categories or use the search function to find products. Add desired items to your cart and proceed to checkout. After completing your purchase, digital products will be available for immediate download, while physical items will be shipped to your address.
What payment methods are accepted?
We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed securely to ensure your information's safety.
How are digital products delivered?
Upon completing your purchase, you'll receive a download link via email and in your account dashboard. This link allows you to access your digital products instantly.
What age group are your products suitable for?
We offer a wide range of products suitable for ages 3+. Feel free to browse our collection to find your perfect fit or contact us and we'll be happy to help.
What is the return policy?
For digital products, all sales are final due to their intangible nature. For physical items, returns are handled on a case-by-case basis. Please contact the seller directly through our platform to discuss any issues or concerns.
How can I contact a seller?
Each product page includes a "Contact Seller" option. Use this feature to send a message directly to the seller with any questions or concerns.
Are there any fees for purchasing?
No, there are no additional fees for purchasing products on our marketplace. The price you see is the price you pay, excluding any applicable taxes or shipping costs for physical items.
How is shipping calculated?
Shipping costs are calculated at checkout based on the type of product, shipping destination, and the seller's location.
Why do shipping prices vary?
Since our marketplace features products from multiple sellers, shipping costs and methods may differ depending on where the item is being shipped from and the shipping carrier used.
Do you offer international shipping?
Yes. Just fill in the address at checkout.
Do you offer bulk or wholesale purchasing?
Yes, we offer bulk purchasing options for schools and community organizations. Please contact us directly to discuss your needs and receive a custom quote.
Can you create custom educational materials for our organization?
Absolutely! We specialize in creating tailored educational resources to meet your specific needs. Contact us for more information on custom prints and specialized content.
Are there discounts available for educational institutions?
Yes, we offer special pricing and discounts for schools, synagogues, and non-profits. Please reach out to discuss available options.
How can we collaborate with Lee Laa Lou for special projects or events?
We love collaborating with educational and community organizations! Reach out to us with your ideas or project details, and we’ll work together to create impactful resources.
Do you provide resources for holiday programs and celebrations?
Yes, our marketplace features a range of products for Jewish holidays and celebrations, perfect for classroom use and community events.